Telkom adsl line fault reporting

Enter your Telkom landline number: e. STEP 1: Have you checked if there are any outages in your area? Your service(s) could be temporarily interrupted due to an outage. STEP 2: Think you can fix the problem yourself?

Save time and unnecessary costs by using our Self Diagnosis Guide and Troubleshooter to help resolve common errors.

What do you need help with in Faults.

No calls or internet, no sign of any telkom technician and no update on my fault reference either.

You must be logged in to access this part of the community. Please select the domain your problem best relates to. Check our progress as we work on resolving your fault as soon as possible. Track when you can expect to get it. Check faults , move line , calculate call cost.

My internet connection seems slow. Cables stolen in Centurion just after. My dsl line is completely down. Telkom has their very own speed test application. I had adsl in the past and cancelled everything due to the poor service from telkom.

Here is why: My line used to be stable 10mbps. Many Telkom customers are complaining that their support tickets are closed despite the fact that the faults were not resolved. Please note that line related faults are our responsibility to report and manage only if your line has been migrated to Crystal Web. Welcome to the Telkom family and thank you for choosing Telkom Broadband ( Fibre to the Home or DSL ). ADSL guys to try and fix Fiber? Follow the instructions in the Guide to connect your modem either to the broadband access line or to the.

However, some points can be useful to check: Try logging onto the site again after a. My current fault is just being ignored - no tech assigned. The process of reporting Telkom faults requires multiple calls to Telkom. It is important to note that where Advanced Voice have been requested to report lines without proof Advanced Voice will not take .