Telkom adsl fault line

STEP 1: Have you checked if there are any outages in your area? Your service(s) could be temporarily interrupted due to an outage. STEP 2: Think you can fix the problem yourself?

Save time and unnecessary costs by using our Self Diagnosis Guide and Troubleshooter to help resolve common errors. Please select the domain your problem best relates to.

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What do you need help with in Faults.

Check faults , move line , calculate call cost. Check our progress as we work on resolving your fault as soon as possible. Track when you can expect to get it. My internet connection seems slow. No calls or internet, no sign of any telkom technician and no update on my fault reference either.

Only e-mails or Internet browsing. Only ADSL is still not working after all this . Have checked the firmware and login details are correct and settings were not corrupted. The login credentials on the router also work for the Saix website and Telkom Ti Tracker On modem all lights come on . And the issues were intermittent. So very difficult to reproduce when you want to. You must be logged in to access this part of the community.

I had adsl in the past and cancelled everything due to the poor service from telkom. Here is why: My line used to be stable 10mbps. Telkom , at the time said just to wait it will be resolved. What is the make and model of the . When having issues with your ADSL line , its often difficult to know who to blame, and to diagnose the problem yourself.

Many Telkom customers have resorted to online complaints because the company is closing their support tickets as “resolved” despite the fact that the problems have not been fixed.